FAQs
FAQs
Have a question? You’ll find answers to the most common queries about our products, services, ordering process, and delivery. If you can’t find what you’re looking for, feel free to get in touch—we’re always happy to help.
Our most popular size is 25mm, we also have a range of 10mm, 15mm, 20mm, 30mm and 40mm available.
We can cut almost any design and shape you require from a template or a drawing.
While we always aim to have your order cut and ready within 3-5 working days, during busy times it may take slightly longer but we will inform you of this upon ordering. Of course if your in desperate need of a next day order please call us and we will do our best to accommodate you.
Of course, as each piece is unique we advise all customers to come in and have a look at the stock available and get your name down on that unique piece.
We have two colours to choose from which are Graphite and Grey Green, however there are multiple shades and finishes within these. We offer a range of Natural finish slate which is also called riven these pieces have a natural texture to them, we also have a Honed or Polished range where the slate is polished to a flat and completely smooth surface, this highlights the natural layers of the slate while creating unique and amazing patterns.
Generally all external edges are polished and bevelled, this is where we polish out any saw marks and take off the sharpness to the top edge by rounding it off, this is all done by hand so you can be made as big or as small as you require. We can also take any sharpness off the bottom edge for any slate that has an overhang. We also offer more premium finishes like a half bullnose or a full bullnose. You can however just leave them square cut.
